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APRA's operational risk management standard, CPS 230, is now part of the rulebook for insurers, banks and superannuation trustees. Although most allied health clinics are not directly captured by the prudential standard, its direction of travel is highly relevant: regulators expect financial institutions to understand critical operations, manage service providers and recover from disruption without unacceptable harm to customers. - read more
ASIC’s latest focus on insurance claims handling should be read as more than a message for insurers. For allied health practices, it is also a practical reminder that the outcome of a claim can depend heavily on what happens before the insurer is contacted, how clearly the incident is documented and whether the policy responds to the work actually being performed. - read more
The latest Australian privacy breach reporting reinforces a message allied health practices cannot afford to treat as background noise: healthcare data remains highly attractive, highly sensitive and operationally difficult to protect. Even smaller clinics now hold information that can include medical histories, Medicare details, referrals, treatment notes, payment records and identity documents. When that information is exposed, the consequences can move quickly from an IT problem to a regulatory, reputational and insurance issue. - read more
The Australian Government’s new National Allied Health Workforce Strategy is not an insurance document, but it should still be read closely by allied health practice owners. Its emphasis on workforce capacity, access, team-based care and more flexible service delivery points to a sector that is continuing to change how, where and by whom care is provided. - read more
AHPRA’s annual registration renewal cycle is more than an administrative deadline for allied health practitioners. It is also a practical reminder that registered health professionals must be able to confirm they have appropriate professional indemnity arrangements for the work they perform. For practice owners, contractors and clinicians working across multiple settings, that declaration should not be treated as a simple tick-box exercise. - read more
Welcome healthcare professionals! Today, we're exploring a topic that's often misrepresented and misunderstood:Â indemnity and liability insurance. These forms of insurance are designed to protect your professional reputation and your financial well-being. However, it's crucial to have a solid grasp of these terms to truly benefit from them. - read more
AHPRA-registered health practitioners generally need appropriate professional indemnity insurance arrangements for their practice. This guide explains what the registration standard means, how employer cover and private practice can differ, and what to check before declaring your insurance arrangements. - read more
Public liability insurance can help protect allied health professionals and healthcare practices if a patient, visitor or member of the public alleges they were injured or their property was damaged because of your business activities. This guide explains what it commonly covers, how it differs from professional indemnity insurance and what to check before choosing cover. - read more
Mobile services have dramatically transformed the healthcare industry, reshaping how professionals deliver care and interact with patients. With the advent of telemedicine and mobile health apps, accessing healthcare has never been more convenient. This evolution has significantly influenced patient outcomes, making healthcare more accessible and immediate. - read more
Claims-made professional indemnity policies can depend on when a claim is made, when it is notified and whether the alleged conduct falls after the policy's retroactive date. This guide explains key policy terms Australian healthcare professionals should understand when reviewing, renewing or changing cover. - read more
Knowledgebase
Subrogation: The process by which an insurance company seeks to recover the amount paid to the policyholder from a third party responsible for the loss.
