Welcome to the Insurance Online News podcast with your host, Paige Estritori, where we deliver the latest and most significant news from the world of insurance in Australia. Our dedicated team works tirelessly to bring you the freshest updates, focusing on the stories that matter the most to both Australian businesses and individual consumers over the past week.
Through meticulous research, we transform these developments into original content that not only keeps you informed but also offers deep insights into the insurance landscape as it stands today. Our podcast distills these crucial updates into a format that's both succinct and captivating. For professionals within the insurance realm or personal consumers keen on keeping up with insurance trends, look no further. Paige Estritori brings you all the essential information daily, making our podcast the ultimate destination for trustworthy and impactful insurance news.
This Week:
This week: Tasmania appoints an industry veteran to design TasInsure, a proposed state-run insurer for households, SMEs and community groups. Victorian bushfire claims have exceeded about $200 million, with implications for premiums and cover in high‑risk areas. Broker transparency is set to lift, with stronger disclosure of fees and commissions for individuals and small businesses. And NSWs regulator fines an insurer over delayed CTP injury payments, underscoring tighter scrutiny of claim timeliness. Listeners are urged to compare quotes, check sums insured, and ask for itemised broker costs.
Hello and welcome to Insurance Online News with Paige Estritori, on Thursday, 29 January 2026.
First, Tasmanias push for a state-run insurer took a step forward. The government has appointed veteran advisor John Trowbridge to help design “TasInsure” for households, small businesses, and community groups. Supporters say it could improve access and affordability; critics warn the model will need careful governance and clear scope. For now, nothing changes for your cover, so keep comparing personal and business insurance quotes and, when the scheme details land, weigh it up alongside private options with broker guidance.
Meanwhile, claims from the recent Victorian bushfires have already topped about two hundred million dollars. Large catastrophe bills can flow through to premiums and underwriting appetite, especially in higher‑risk regions. If youre in a bushfire zone, check your sum insured, document assets, and ask your broker about resilience measures that can help you stay covered and avoid underinsurance.
On broker conduct, an updated response to the code of practice review backs clearer disclosure of broker fees and commissions to individuals and small businesses. Consumer groups still want stronger, enforceable obligations. What it means for you is simple: expect more upfront detail. Ask for an itemised summary of services and costs when you compare policies online or through a broker, so you can judge value, not just price.
And in claims oversight, the NSW State Insurance Regulatory Authority, SIRA, has penalised an insurer for delays in paying compulsory third party, or CTP, injury claims. Regulators are sharpening their focus on timeliness and fair treatment. If your claim stalls, keep a dated log of contacts, follow the insurers dispute process, and consider broker support to escalate—so youre not navigating it alone.
Thats it for this week. For fast, free quotes and expert help comparing cover for home, car, life, income protection or business, head to insuranceonline.com.au. Im Paige Estritori—thanks for listening, and talk soon.
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Mobile services have dramatically transformed the healthcare industry, reshaping how professionals deliver care and interact with patients. With the advent of telemedicine and mobile health apps, accessing healthcare has never been more convenient. This evolution has significantly influenced patient outcomes, making healthcare more accessible and immediate. - read more
Professional Indemnity Insurance is a type of coverage designed to protect professionals from claims made against them due to errors, omissions, or acts of negligence in their professional services. Unlike general liability insurance, which covers physical damage, professional indemnity focuses on financial liability. This insurance safeguards your reputation and financial stability by covering legal costs and any settlements or compensation you might have to pay. - read more
Income protection insurance is a crucial financial safety net designed to replace a portion of your income if you're unable to work due to illness or injury. For many, it's a vital component of a robust financial plan, offering peace of mind and stability. But why is it particularly important for healthcare professionals in Australia? - read more
Income protection insurance is a safeguard for your financial stability, designed to provide peace of mind when you most need it. As a healthcare professional, you’re dedicated to caring for others, but it’s essential to protect your own income against unexpected events. - read more
Bupa, a leading health insurer in Australia, has unveiled plans to significantly enhance mental health services by establishing a network of clinics named Mindplace. This initiative aims to open 60 clinics nationwide by 2027, aligning closely with the government's objective of operating 61 walk-in Medicare Mental Health Centres by mid-2026. - read more
In response to financial challenges faced by Cohealth, a non-profit community health service, the federal government has allocated $1.5 million to maintain its GP services in Melbourne's inner north and west. This funding ensures that clinics in Collingwood, Fitzroy, and Kensington will remain operational until 31 July 2026, providing essential care to approximately 12,500 patients who were at risk of losing access to their GPs. - read more
Patients Australia, in collaboration with La Trobe University, has released the 2025 Patient View Report, shedding light on the increasing financial burden faced by Australians seeking healthcare services. The report indicates that 62% of patients incur out-of-pocket expenses when visiting their GP, with nearly half of these individuals paying an average gap fee of $51 or more. - read more
Health insurance premiums are set to experience a substantial increase in 2026, with projections indicating a global rise of 10.3%. This marks the third consecutive year of significant hikes, following increases of 10% in 2025 and 9.5% in 2024. These figures are highlighted in WTW's 2026 Global Medical Trends report, underscoring the persistent inflationary pressures affecting insurers and employer-sponsored health plans worldwide. - read more
Recent analyses have brought to light significant concerns regarding the profit margins of private health insurers in Australia, especially in the context of rising premiums. The Australia Institute has highlighted that major insurers are reporting substantial profits while simultaneously increasing premiums, a situation that has sparked criticism and calls for greater transparency within the industry. - read more