This is the privacy policy statement for Allied Health Insurance Online and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Allied Health Insurance Online may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Allied Health Insurance Online, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Allied Health Insurance Online uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
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APRA’s latest general insurance performance update points to a market that is in better shape than it was during the recent period of severe claims inflation, reinsurance pressure and weather-related volatility. For allied health practice owners, that is useful context, but it should not be read as a guarantee that every renewal will become cheaper or easier. - read more
Recent insurance industry reporting on AI accountability should be read carefully by allied health practices, not just large insurers. The issue is simple: organisations are adopting AI tools faster than they can explain who is responsible when the tool produces an error, uses the wrong data or influences a decision that later causes harm. - read more
The latest reporting on the Partnered Health cyber attack may be a wake-up call for allied health practices that store patient information, uses shared booking systems or relies on cloud-based clinical software. The healthcare group, which operates more than 60 clinics nationally, became aware on 23 June 2026 that a malicious actor had accessed data from some clinics. Potentially affected patients were not notified publicly until more than three weeks later. - read more
ABC News Verify’s 8 July 2026 report on oral care brand Hismile is a timely reminder that healthcare marketing risk is no longer limited to clinic websites and printed brochures. The report examined social media advertisements that appeared to present sales or practice staff as health professionals, included imagery showing signs of AI manipulation, and used dramatic product visuals that dentists said needed far more clinical context. - read more
The Department of Veterans’ Affairs has confirmed a significant change to the way allied health care for eligible veterans will be funded from 1 July 2027. The reform combines higher provider fees with the removal of the current treatment cycle and the introduction of a $5,000 annual allied health expenditure threshold for review of clinical effectiveness. - read more
Professional Indemnity Insurance is a type of coverage designed to protect professionals from claims made against them due to errors, omissions, or acts of negligence in their professional services. Unlike general liability insurance, which covers physical damage, professional indemnity focuses on financial liability. This insurance safeguards your reputation and financial stability by covering legal costs and any settlements or compensation you might have to pay. - read more
Income protection insurance is a safeguard for your financial stability, designed to provide peace of mind when you most need it. As a healthcare professional, you’re dedicated to caring for others, but it’s essential to protect your own income against unexpected events. - read more
Income protection insurance is a crucial financial safety net designed to replace a portion of your income if you're unable to work due to illness or injury. For many, it's a vital component of a robust financial plan, offering peace of mind and stability. But why is it particularly important for healthcare professionals in Australia? - read more
Professional indemnity insurance is a specialised form of coverage designed to protect professionals against claims of negligence or misconduct. It offers financial protection for professionals accused of breaching their professional duties, ensuring their legal costs are covered. - read more
Welcome healthcare professionals! Today, we're exploring a topic that's often misrepresented and misunderstood: indemnity and liability insurance. These forms of insurance are designed to protect your professional reputation and your financial well-being. However, it's crucial to have a solid grasp of these terms to truly benefit from them. - read more
Knowledgebase
Peril: A specific risk or cause of loss covered by an insurance policy, such as fire, theft, or flood.
