We also value your feedback and suggestions — they help us continually improve the Allied Health Insurance Online experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Professional Indemnity Insurance is a type of coverage designed to protect professionals from claims made against them due to errors, omissions, or acts of negligence in their professional services. Unlike general liability insurance, which covers physical damage, professional indemnity focuses on financial liability. This insurance safeguards your reputation and financial stability by covering legal costs and any settlements or compensation you might have to pay. - read more
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Welcome healthcare professionals! Today, we're exploring a topic that's often misrepresented and misunderstood: indemnity and liability insurance. These forms of insurance are designed to protect your professional reputation and your financial well-being. However, it's crucial to have a solid grasp of these terms to truly benefit from them. - read more
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Knowledgebase
Public Liability Insurance: Insurance which provides protection against liability to third parties.
