Allied Health Insurance Online :: Contact Us

Contact Allied Health Insurance Online

alliedhealth.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Allied Health Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Allied Health Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Why APRA’s Latest Insurance Snapshot Matters for Clinics
Why APRA’s Latest Insurance Snapshot Matters for Clinics
31 Jul 2026: Paige Estritori
APRA’s latest general insurance performance update points to a market that is in better shape than it was during the recent period of severe claims inflation, reinsurance pressure and weather-related volatility. For allied health practice owners, that is useful context, but it should not be read as a guarantee that every renewal will become cheaper or easier. - read more
Why AI Governance Now Matters for Allied Health Cover
Why AI Governance Now Matters for Allied Health Cover
24 Jul 2026: Paige Estritori
Recent insurance industry reporting on AI accountability should be read carefully by allied health practices, not just large insurers. The issue is simple: organisations are adopting AI tools faster than they can explain who is responsible when the tool produces an error, uses the wrong data or influences a decision that later causes harm. - read more
What the Partnered Health Breach Means for Clinic Risk
What the Partnered Health Breach Means for Clinic Risk
17 Jul 2026: Paige Estritori
The latest reporting on the Partnered Health cyber attack may be a wake-up call for allied health practices that store patient information, uses shared booking systems or relies on cloud-based clinical software. The healthcare group, which operates more than 60 clinics nationally, became aware on 23 June 2026 that a malicious actor had accessed data from some clinics. Potentially affected patients were not notified publicly until more than three weeks later. - read more
What Misleading Health Ads Mean for Allied Health Practice Risk
What Misleading Health Ads Mean for Allied Health Practice Risk
10 Jul 2026: Paige Estritori
ABC News Verify’s 8 July 2026 report on oral care brand Hismile is a timely reminder that healthcare marketing risk is no longer limited to clinic websites and printed brochures. The report examined social media advertisements that appeared to present sales or practice staff as health professionals, included imagery showing signs of AI manipulation, and used dramatic product visuals that dentists said needed far more clinical context. - read more
What DVA’s 2027 Allied Health Changes Mean for Provider Risk
What DVA’s 2027 Allied Health Changes Mean for Provider Risk
03 Jul 2026: Paige Estritori
The Department of Veterans’ Affairs has confirmed a significant change to the way allied health care for eligible veterans will be funded from 1 July 2027. The reform combines higher provider fees with the removal of the current treatment cycle and the introduction of a $5,000 annual allied health expenditure threshold for review of clinical effectiveness. - read more
Professionals Insurance Articles

Insuring Your Practice: Key Considerations for Australian Health Care Workers
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Common Myths About Indemnity and Liability Insurance Debunked
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Future Trends in Mobile Services Insurance: What Health Care Providers Need to Know
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Understanding the Legal Risks: The Role of Professional Indemnity Insurance in Healthcare
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Understanding Professional Indemnity Insurance for Australian Health Care Professionals
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Knowledgebase
Elimination Period:
The time period between an injury and the receipt of benefit payments from an insurer, particularly in disability insurance.